Presenter 1: Achieve Greater Business Success To 2020 & Beyond.
Georgie Duckworth, The Executive Connection.
4 main areas of focus in business: disruption, leadership, China, selling.
Disruption means you have to be willing to adapt. Kodak invented the digital camera but hid it, then got overtaken by that technology from global competitors and lost its leadership position. New York City taxis are responding to the disruption of Uber by allowing phone booking, capped fares and an app that shows where the cab is. Another aspect to consider is – how is disruption affecting your customers and how can you help them.
Georgie spoke about the different types of leadership and how Network is the most effective. It is based on influence over workers not control. Empowering them. Building collaborative teams.
20 years ago China represented 3% of our GDP and now it is 33%. A third of all exports leaving Australia head to China. Their economy is growing at 7% PA and will double in size in 10 years. In two decades they will be four times larger. With this in mind businesses need to seriously think about how they can do business with China.
Presenter 2: WHS As A Profit Centre.
Carl Albrecht, Australian Workplace Health & Safety.
Carl is a long time member of CBC and he was interviewed by President Craig Hingston.
We learned about the Salami Theory (not many people eat a whole knob of salami at once they slice it up and eat a bit at a time) which is how businesses should view WHS…don’t just have a day or a week but spread it out in smaller amounts across the year. Use a collaborative approach. Often there are workers who have a lot of knowledge but they aren’t asked to share it. Form teams and encourage people to be vigilant, solve potential risk situations themselves. Give them the opportunity to approach management with their ideas.
Carl spoke about drugs in the work place and UV protection. Australia has the world’s worst fatality rate from melanomas and protecting staff is a part of WHS.
He explained that the longer a business has been operating the more it is at-risk of potential WHS incidents. Highly knowledgeable people move on and their experience isn’t captured, documented and shared amongst newer employees. Bad habits can creep in.
Carl completed his “interview” by showing how dlilgence in WHS keeps workers on staff because they feel safe and cared for, therefore there is less staff turnover, retraining, pressure to complete shifts. Happier workers are more productive. This in turn leads to less interruptions and delays to output. Thus, a good WHS culture makes a business more profitable.
Our thanks to Georgie and Carl for a very informative night.