According to Manufacturing Skills Australia (MSA) ‘soft skills’ are vitally important to the future of manufacturing as well as strong technical skills. It is advising business owners to work out what their business is, where it is going, what it needs in terms of product and processes, and then what sort of skills they need to deliver on that. Having done that they should upskill their existing work force rather than trying to recruit new skilled people. MSA said the investment in existing workers is far more effective and efficient. It added that the expectations are that manufacturing will rely on high level skills, strong capabilities in technology use and greater integration of design and innovation skills. We need improved outcomes across management, customer service and business development. These skills take time to develop.
Source: Manufacturers Monthly