Craig Cooper, Director of Chainlink Pty Ltd
Tell us about Chainlink?
Chainlink has been in operation since July 1997 and is Sydney’s most trusted source of skilled labour tradespeople. Chainlink specialises in providing quality mechanical, electrical and general specialist trade personnel to the food and beverage industry.
Describe your key labour hire and personnel services:
Production Cover – Maintaining production is critical for Chainlink clients however, productions volumes can ebb and flow so Chainlink can provide appropriate staff, whether it is cover for a single shift, or meeting a longer term skill shortage.
Projects – Projects come in all shapes and sized, but one think you cannot count is that they require specialist skills and competent project management. Resourcing projects without compromising production can be a challenge. Chainlink can support projects with supply of specialist skills and labour or they can manage the entire project.
Maintenance – This is the key to reliable production. Chainlink have a preventative and corrective maintenance teams that can prevent loss of production or implement temporary repairs and return later for rectification.
What other services does Chainlink provide?
Relocations and Installations – Chainlink provides end to end support from planning and logistics to staffing and advice for large installations and relocations.
Outsource Your Workshop – Chainlink has its own workshop facilities in St Mary’s with a dedicated and experienced engineering team with the skill to repair or build replacement components for all food and beverage machinery. Workshop capabilities include fabrication; welding; guarding and design work; and milling and lathe work.
Advice you can share to help others in business?
Challenge yourself, do work you care about, take the risk.
What has been the hardest lesson you have had to learn in business?
We are a people business and loyalty is important, both by the employer and the employee. It is important that there is an alignment of loyalty.
What is the economic outlook for 2020 for Chainlink?
I am generally positive about 2020 for the business.
What new things are you doing in the business?
We have been working on our new website. It has just been launched and we are very excited about it. Our other focus has been on reviewing and updating our employment agreements and whilst there are more exciting projects to work on, having our employment fundamentals in good shape will set us up for success in 2020. WE have also transitioned from MYOB to Xero for our accounting software and with the range of digital solutions that are easily accessible, we are working on going paperless.
What do you like to do outside of work?
I am a semi-professional musician and love watching Melbourne Storm play.
What is a fun fact about you?
I have met Nigella Lawson and I am a huge Melbourne Storm fan!